Question 1

What are the appointment policies?

Accepted Answer

These policies help ensure quality care, legal compliance, and the smooth operation of your nutrition program. We send reminders for required forms, payments, and upcoming appointments.
All required documents must be completed before your session. If you have any incomplete forms this may lead to the cancellation of your appointment.
Sessions cannot be scheduled or completed if you have any unpaid or pending invoices. If you have a session scheduled and an unpaid invoice your upcoming session may be at risk of being cancelled if the invoice is not paid before the day of your session.
A $75 no-show fee applies if you miss your appointment or change it within 24 hours of the start time.

Question 2

How do you help clients reach their goals?

Accepted Answer

The Nourish Center's approach is a holistic, personalized, and sustainable method to optimizing health, particularly metabolic health. It integrates your nutrition, exercise, sleep, mental health, spiritual health, and lifestyle to help you build habits that last.

At its core, our approach focuses on four core values:
🌿 Holistic Education – Providing practical, science-backed guidance that nurtures the body, mind, and spirit.
⚖️ Sustainable Stewardship – Encouraging gradual, realistic changes that fit into daily life for long-term success.
💛 Individualized Care – Creating personalized strategies based on each person's needs, preferences, and goals.
⏳ Empathetic Gradualism – Supporting change at a compassionate, realistic pace to prevent overwhelm and burnout.

Rather than just quick fixes,  we empowers clients with knowledge, tools, and support to take control of their health from the inside out.

Question 3

What do I need to do before our appointment?

Accepted Answer

📝 Complete Forms  – If we sent you any forms before your appointment, please complete them so that we can provide the best possible care.
📗 Get a Journal – Get a notebook to jot down notes, tips, and goals that you can refer to daily. Having everything organized will help you stay on track!
🇺🇸 Travel Notice – If traveling out of state, let us know in advance. State regulations may prevent your practitioner from seeing you during your trip, requiring a reschedule.
🚘 No Driving During Sessions – For safety and insurance reasons, appointments cannot be conducted while driving.
💰 Appointment Policies – You can modify your appointment up to 24 hours in advance. If you reschedule, cancel, do not show up, or arrive 15+ minutes late, you will be charged a $75 fee, as we are unable to offer your spot to a patient on our waitlist in such short notice. Thank you for your understanding!

Question 4

What is your cancellation and rescheduling policy?

Accepted Answer

You may modify your appointment up to 24 hours in advance. However, if you reschedule within 24 hours, cancel, do not show up, or arrive 15+ minutes late, the following applies:
Self-Pay Patients: Your appointment will be canceled, no refunds will be issued, and payments cannot be applied to a future session.
Insurance Patients: A $75 late cancellation fee will be charged, as we are unable to offer your spot to a patient on our waitlist on such short notice.
Thank you for your understanding!

Question 5

I need to cancel or reschedule my appointment.

Accepted Answer

You can cancel or reschedule your appointment in our patient portal by signing in here and going to the "Upcoming Sessions" tab. It is important to keep in mind that any changes to your appointment must be done more than 24 hours out from your appointment to avoid any late appointment change fees.

Question 6

Are sessions covered by insurance?

Accepted Answer

Nutrition counseling sessions may be fulled covered by insurance but health coaching is not. The number of sessions depends on your plan. Please contact your health insurance company by calling the number on the back of your card. 
Additionally, due to licensure laws, nutrition counseling is available only to clients residing in certain states. Learn more by clicking here.

Question 7

I would like to have a call with someone before signing up, is this a possibility?

Accepted Answer

The initial appointment will act as your opportunity to go over what you’re looking for and your overall goals with your dietitian. We typically are unable to offer additional calls with the dietitian prior to the intake appointment, but in select cases, we may be able to set up a 15-minute introductory call with the dietitian you are considering prior to the first appointment. Please reach out to info@thenourishcenter.com if you are interested in pursuing this.

Question 8

I forgot when my appointment is, where do I check this?

Accepted Answer

You can check all of your upcoming appointments through our patient portal by signing in here and going to the "Upcoming Sessions" tab.

Question 9

Can I still get nutrition sessions covered while out of my state?

Accepted Answer

Some states require a dietitian to have a state-specific license in order to see patients. For confirmation on whether or not your dietitian can see you while traveling, it is best to discuss this with your dietitian directly. You can also visit our website to learn more about what states we see patients in www.thenourishcenter.com/insurance

(914) 353-0362

Back to help center

Appointments

What are the appointment policies?

How do you help clients reach their goals?

What do I need to do before our appointment?

What is your cancellation and rescheduling policy?

I need to cancel or reschedule my appointment.

Are sessions covered by insurance?

I would like to have a call with someone before signing up, is this a possibility?

I forgot when my appointment is, where do I check this?

Can I still get nutrition sessions covered while out of my state?

Book A Session
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Back to help center

Appointments

What are the appointment policies?

How do you help clients reach their goals?

What do I need to do before our appointment?

What is your cancellation and rescheduling policy?

I need to cancel or reschedule my appointment.

Are sessions covered by insurance?

I would like to have a call with someone before signing up, is this a possibility?

I forgot when my appointment is, where do I check this?

Can I still get nutrition sessions covered while out of my state?

Book A Session Internship Partnerships Shop Read Newsletter

Company Info

Services

Receive a free holistic nutrition guide and heart-healthy meal plan when you sign up for our newsletter.

Book A Session
Internship
Partnerships
Shop
Read Newsletter